BUSINESS ETIQUETTE TRAINING

For information about booking a Business Etiquette workshop, please click here, or call 877-332-9262.

GETTING ALONG AND GETTING AHEAD

Description: Do your employees have the professional polish they need to thrive? This workshop is especially designed for new and mid-level staff members, empowering them to make a positive first impression on the company’s clients within the first seven seconds of a meeting. They’ll also learn to make a valuable contribution to the firm right out of the gate, and for years to come.

WORKING THE ROOM

Description: This session provides professionals with a real-world opportunity to practice the best ways to network with colleagues and clients. They’ll hone their elevator speech, develop new ways of remembering names and polish their “pickup lines” to join conversations already in progress. Also: “The Rule of 7” for engaging the greatest number of new contacts per hour.

OPEN-PLAN OFFICE ETIQUETTE

Description: With technology firms leading the way, an increasing number of companies are shunning traditional offices and opting for open, collaborative workspaces. Prepare your staff for the challenges that come with seeing, hearing and interacting with one’s work family in ways they never have before. Through interactive role- play, we’ll practice what everyone needs to know before you open things up.

TWEAKS FOR GEEKS

Description: Your IT team can write code for Flash in a flash and create apps in their sleep, but walking into a cocktail party petrifies them. (They also fear what people say about them when they leave a room.) With practice, they can learn to feel more comfortable in social situations and come away with a finesse that enables them to make friends and engage business prospects.

DOING CLIENT DEALS OVER MEALS

Description: Knowing which foods to order (and which ones to avoid); being comfortable choosing wine for the table; subtly signaling to the server you are still eating; and picking up the check without fuss are among the many skills needed for doing business over a meal. Once your team has mastered dining etiquette, big deals will be the just desserts.

EXECUTIVE PRESENCE

Description: You've climbed the ladder, but to continue your ascent you must assess your personal brand. From your communication style to your social media presence, from your ability to work a room to your methods for managing Millennials, we'll cover what it means to be a successful executive in today's business climate as well as how to ensure your career trajectory in 2016 and beyond.

EMAIL ETIQUETTE

Description: In an age where to text is to "communicate," this seminar is a refresher on how crafting a well-written e-mail entails delivering just enough information to be efficient, and just enough politeness to convey respect. Your staff will learn why “reply-all” is dangerous; tune-up their e-mail salutations and complimentary closes; and observe how “please” and “thank you” help convey tone—and get results.

MILLENNIAL MASTER CLASS

Description: Specially designed for individuals born after 1982, this workshop helps members of Gen Y thrive in a world where rarely practiced old-school values still hold the important keys to success—whether in business or in life. In this high-energy program, today’s young leaders brainstorm and present, learning the tools they need to excel along the way.

GLOBAL BUSINESS ETIQUETTE

Description: If you’re preparing to send staff abroad, their familiarity with the destination country’s customs can mean the difference between winning over the locals and coming across as uncouth. In this session, your staff will learn essential skills for fitting in wherever business travels take them. Destination-specific content available on request.