EMAIL ETIQUETTE

Description: In an age where to text is to “communicate,” this seminar is a refresher on how crafting a well-written e-mail entails delivering just enough information to be efficient, and just enough politeness to convey respect. Your staff will learn why “reply-all” is dangerous; tune-up their e-mail salutations and complimentary closes; and observe how “please” and “thank you” help convey tone—and get results.

SCHEDULING OPTIONS

•Lunch & Learn
•Half-Day
•Full-Day

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